How Do I Place An Order?
As you browse our site at www.studica.ca, you can add items you would like to purchase to your shopping cart by clicking the “Add to Cart” button. This will take you to the shopping cart page where you can checkout or keep shopping. At anytime you can click on the shopping cart icon (in the upper right corner), select “Checkout Now” and follow the instructions to complete your transaction.
Should an item you requested require a quote, you must click the “Quote” button and our system will gather additional information from you. A company representative will review your information and get back to you.
When Can I Expect Delivery Of My Order?
Orders usually ship within 2-3 business days provided that the item is in stock, During checkout, you are able to select your preferred shipping method. Studica does not deliver to P.O. Box addresses. Delivery time does not include holidays and weekend days. For example, Overnight orders placed on Friday will not be delivered until Monday.
NOTE: Software downloads are not received instantly. When your download is ready an email will be sent to the e-mail address you provided. Please follow the instructions in this email to access your download. Receipt time is dependent on the manufacturer and could take several days.
Please contact us at for additional information or help with your order via e-mail. Should an item you ordered be out of stock, delivery time may be extended. Please contact us to verify an item's availability.
When is Shipping Cost Calculated In My Order?
Shipping costs are dependent on both the shipping address you provide and the shipping method you select during checkout. After this information is entered, your shipping cost is calculated prior to finalizing your order and added to your total. For customers placing orders from countries outside of our main store location, the shipping estimate may vary. A Studica representative will verify the shipping requirements for your country and update your shipping cost accordingly. In the event that the cost is different than what was quoted at checkout, you will be notified through the contact information you provided.
When Will My Credit/Debit Card Be Charged?
Studica receives payment for all orders at the time of shipment. Should you use a debit card for your purchase, funds may be withdrawn upon completion of your order. This is dependent on your bank. However, we normally receive the funds from credit/debit card payments at the time of shipment.
What Is Your Return Policy?
For unopened and unregistered products, Studica offers a 30 day return policy. Software downloads are not eligible for return, since they are considered open upon receipt. To ensure that an item is authorized for return, please contact us via e-mail.
Shipping fees are not refundable and the item(s) may be subject to a 15% restocking if a new order is not placed at the time of return.
Is My Credit Card Safe At Studica?
Yes, your credit card information is safe at Studica. Studica.co is concerned about your security and has taken, measures to protect you against the loss, misuse, and alteration of your information that we have under our control. We employ an SSL Extended Validation (EV) Certificate issued by the Network Solutions.
Studica does not store your credit card information provided during the checkout process. All transactions are facilitated by the PayPal Payment Service. PayPal processes all credit card information over a secure, encrypted SSL communications channel. Studica's website are continually scanned and monitored for any malware by Beyond Security, McAfee Secure and Symantec Safe Site. We continually strive to provide the safest, most convenient and enjoyable experience for our customers.
Studica.ca uses the latest security technology, including EV Certificates that provide a higher level of validation and are available to business and government entities only. The EV process ensures that Studica is an established, legitimate business with secure systems in place to process transactions between Studica and its credit card payment processor.